Terms and Conditions

All lesson bookings are subject to the outlined terms and conditions. Please read these carefully before agreeing to them and signing below.

Opening hours: Monday – Friday, 9am-6pm

Office Number: + 65 6595 6258

SMS/WhatsApp: +65 9021 2488

Email: info@thelanguageboutique.com

Public Holidays: Closed

Should you be running late for a lesson, and you do not inform the office, your teacher will be obliged to wait for a maximum of 30 minutes from the lesson start time.

If no contact has been made, the lesson will be treated as a late cancellation and a 100% charge will be applied.

Please note, in the case of late arrivals, the class will still finish at the scheduled time.

Payments should be made on time. For trial classes and packages payment of the fees must be made in advance prior to the commencement of the class and prior to the start of a new package.

Payments will only be accepted by Credit Card (via PayPal) or bank transfer, details of which can be found on your invoice.

Teachers have absolutely no involvement with billing or payments. Please do not engage teachers in these tasks.

All packages are non-refundable and non-transferable.

To highlight the interactive nature of our classes and events, we intend to publish pictures of these activities on the company’s website and social media outlets. We would, therefore, be grateful if you could let us know if you object to either you or your child’s image being shown and we will strive to adhere to your wishes, within our means.

Please be informed that 100% of the lesson fee will be charged to you for lessons that are cancelled or rescheduled after 6pm, the day prior to your lesson.

The office must receive notification, either by phone or, SMS to:

+65 9021 2488

or via email to:

info@thelanguageboutique.com

Cancelled and rescheduled classes:

  • Call or email the office before 6pm, the day prior to your class – NO CHARGE
  • Email the office after 6pm, the day prior to your class – 100% CHARGE
  • Call or email the office on the day of your class – 100% CHARGE